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Verizon Wireless Reviews Site

VerizonWirelessReviews.org is dedicated to enabling customers and potential users of Verizon wireless to share their experiences using Verizon wireless and to read what others have to say about their own experiences with this service.

We want you to be able to judge for yourself whether or not Verizon is the right wireless provider for you.

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MOST RECENT VERIZON WIRELESS REVIEWS

Anonymous
Jan 16, 2012 03:11 PM

I have been a loyal customer of Verizon Wireless for more than 10 years. Now I can't wait to change to another carrier. Verizon wireless locks one into a contract where it costs a lot to get out of. Right now it is costing me $200 bucks to get both of my daughters off my plan, even tho I as the primary was planning on staying on till my contract ends in July. I am getting them Straight Talk unlimited everything for less than Verizon with all their added in fees and ridiculous phone insurance, not to mention phones that don't hold up. As someone said"It is a blessing to pay the %200" and be partly rid of them. I will stay on till my contract ends in July , then finally drop them like a hot potato.

Anonymous said...
I would like to talk about the way my wife and I were treat in your Lacey Washington store. Your 20 something manager name (Sam) through my wife and I out of the store and told to never come back again. I must say I have been a long standing Verizon customer (15 years) and a stock holder to be treated this way was deplorable. Below is a description that I have posted on the web about what happen to my wife and myself.
Never do Business with the Verizon store in Lacey Washington. They have some of the most deplorable customer relations skills I have ever come across. I just spent over $1000 a day before christmas and found out today they gave me the wrong product. (XYBOARD 16gb) Went to get the right product (XYBOARD 32GB) and they wanted to charge me a $70 restocking fee for their error. With the store full of customers, the manager was rude, inconsiderate, unwilling to help my wife and I. When I called him on it he threw my wife and myself out of the store and said never to come back to his store again. I did not know that Verizon stores didn't have to go buy corporate rules and be nice to customers. Hmmmm a 20 something manager over rules corporate? I guess he thinks it is the way you treat a customer and share holder. Guess they want me to take my business somewhere else.
December 29, 2011 8:36 PM

Jay Haney said...
Verizon has been horrible with me and does not offer any good discounts for phones or upgrades. Ive been a loyal customer for years and all I get is 50 bucks in credit for a new phone. I would rather take sprint over verizon. Even though sprints network is slower at least they try to keep you as a customer, Verizon could care less if they keep you or not. Its all about money for them and screw the consumer. I will be switching carriers. And to verizon managers if you want to hear what a real customer thinks call (269)921-0036 I welcome your call believe me cause I will be switching services if there is no help!!!!!!
December 26, 2011 12:08 PM

bob said...
of all the carriers i have used over my life verizon was the best. i use straight talk wireless right now because it is way cheaper and it uses the verizon network but the customer service is very bad.
July 3, 2011 9:22 PM




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